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What is my factoring limit
Your factoring limit is the total amount you’re permitted to factor from your unpaid invoices at a given time. Your limit is based on your unique business information such as your business size, age, and history.
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How do I add a new debit card for Instant Transfers?
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How do I make an instant transfer?
Instant Transfers move faster than ACH/wire transactions because they don’t depend on banking windows. So, you can use Instant Transfers 24/7/365 without worrying about ACH windows, weekends, or federal holidays.
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How do I refer friends to Outgo?
Earn up to $500 for every friend you refer!
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Where can I see my factoring fees?
You can see your Factoring Fees in the Outgo app or website
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Where is Outgo available?
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Where can I find my transaction statements?
You can find your transaction statements in the Outgo app.
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Where can I find my account and routing numbers?
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What happens to an invoice if the broker is not approved?
If a broker isn’t approved, we’ll still invoice on your behalf.
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When would Outgo not approve a broker?
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What platform is Outgo on?
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What is Outgo's factoring rate?
Outgo's factoring rate is based on your monthly invoicing volume
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What does Spending Power mean?
Your spending power is the total money available for you to spend across your Checking and Factorable balance.
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What does partial factoring mean?
Rather than automatically factoring all of your invoices immediately, your funds are available for you to spend on-demand.
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What does Factorable Balance mean?
Your factorable balance is your balance of approved unpaid invoices that is available to factor for rates as low as 1.0%.
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What do the status' draft, awaiting payment, and paid mean?
These are the status of the invoice.
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What are the requirements to join Outgo?
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How much are ATM fees with the Outgo Card?
In-network ATMs have no fees while out-of-network ATMs are $2.50 per withdrawal
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How soon will funds be deposited into my account?
50% of our invoices are funded within 90 minutes
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How much are ACH and Wire transfers?
ACH Transfers are free for all Outgo members and Wire transfers are $20.00 per transfer.
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How do I lower my factoring rate to 1.0%
With Outgo you factor on-demand and based on how and when you factor you can drop your rate to 1.0%.
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How long is an agreement with Outgo?
Our agreements aren’t annual - instead they are flexible.
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How long do ACH Transfers take?
ACH transfers take 1-3 business days. The length of time is dependent on the time the transfer was submitted and the receiving bank.
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How fast can I begin factoring with Outgo?
We can get you setup with an account within a few hours!
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How do I wire transfer funds to an external account?
You can wire transfer money out of your Outgo account to an external bank account in the Outgo iOS, Android, and Web application
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How does Outgo offer such low rates?
Our products are built with new technology that helps us save you money in places traditional factoring companies can’t.
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How do I transfer factor money from my Factorable balance to my Checking account?
Transfer money from your Factorable Balance to your Checking Account on web or in the Outgo app.
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How do I reset my password?
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How do I submit load documents?
You can upload your load documents via the Outgo App
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How do I setup my Outgo Card with Google Pay?
To link your Outgo Card to Google pay - follow these instructions by Google.
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How do I setup my Outgo Card with Apple Pay?
To link your Outgo Card to Apple pay - follow these instructions by Apple.
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How do I get started with Outgo
Getting started with Outgo is easy. Apply today and you could get join our platform within a few hours!
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How do I report fraudulent behavior on my card?
Call Visa for help with activating, replacing, freezing, changing your pin, and reporting fraudulent transactions
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How do I link my external bank account to my Outgo account?
You can transfer money into or out of your Outgo account to an external bank account.
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How do I order a card?
Call or email Outgo for help with ordering a new card.
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How do I change my pin?
Call Visa for help with activating, replacing, freezing, changing your pin, and reporting fraudulent transactions
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How do I activate my new Outgo Card?
Call Visa for help with activating, replacing, freezing, changing your pin, and reporting fraudulent transactions
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How do I cancel, replace, or freeze my card?
Call Visa for help with activating, replacing, freezing, changing your pin, and reporting fraudulent transactions
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How do I ACH transfer to an external account?
You can transfer out of your Outgo account to an external bank account in the Outgo App.
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How can I verify a broker is approved?
You can verify a broker when you sign in on the iOS, Android, or Web application
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How can I factor for 1.0% with my Outgo Card?
Drop your factoring rate to 1.0% on purchases with the Outgo Card.
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How are factoring fees charged on-demand?
At Outgo, we don’t factor invoice by invoice. Instead, the value of all of your Unpaid Approve Invoices is available in your Factorable Balance
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Does the Outgo Card have fuel discounts?
Currently we don’t have fuel discounts on the Outgo Card.
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Can I use a check printing provider?
We don't support check printing providers that make checks connected to your Outgo account and routing numbers.
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Do I have to sign an agreement to join Outgo?
Yes. To join Outgo you sign an agreement to our terms of service and privacy policy.
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Do I have to factor every invoice?
With Outgo, you factor on-demand, so you can choose when and how your factor.
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Can I switch to Outgo if I have a contract with another factoring company?
Absolutely. We’ve transitioned many customers from their previous factoring company, helping negotiate their contracts and in some cases buying out their contract.
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Can I order a checkbook?
We do not support check printing providers or provide checkbooks at this time.
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Can I link my payroll system to my Outgo bank account?
Yes. You can use your Outgo account to fund your payroll.
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Are there daily limits to deposits?
There are different limits set based on how you deposit money into your Checking account. We do not charge you any fees for making deposits.
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Can I join Outgo if I've never factored before?
Yes. You can join Outgo even if you have never factored before.
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Are there daily limits on withdrawals?
There are different limits set based on how you withdraw money from your Checking account.
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